Shipping Policy
Thank you for choosing Finn Vending Sales LLC. This Shipping Policy explains how we process, handle, and deliver all vending machines and related equipment purchased through our website or directly with our sales team.
Nationwide Shipping Coverage
We proudly offer free nationwide shipping across the continental United States on all vending machine orders. Every order is packaged with care and shipped via trusted freight or ground carriers from our Hanover, Minnesota facility.
Processing & Delivery Timeframes
We offer flexible delivery options to meet your needs:
Direct to Address: Most machines ship directly to your business or residential address.
Alternate Location: Delivery to storage facilities, warehouses, or alternate addresses is available upon request.
Curbside Delivery: Freight shipments are typically delivered curbside or to the first dry area accessible by truck.
Customers enrolled in our Startup Program or installation service packages may also receive professional on-site installation upon delivery
Orders are processed, tested, and prepared for shipment within 1–2 business days after payment confirmation.
Â
Delivery Options
We offer flexible delivery to meet customer needs:
- Direct to Address: Most orders ship straight to your business or residence.
Alternate Location: We can deliver to storage facilities, warehouses, or any approved destination upon request.
Curbside Delivery: For freight shipments, machines are typically delivered curbside or to the first dry area accessible by truck.
Our team also offers professional installation for customers who choose our setup or startup packages.
International Shipping
We also serve international buyers upon request.
International shipping is available by custom quote only.
Customers are responsible for all customs duties, import taxes, and clearance fees charged by their country.
Delivery times outside the U.S. vary by destination and customs processing.
For international quotes, please contact sales@finnvendingsales.com before placing an order
All international orders must be approved by our logistics team before payment to confirm shipping availability and carrier eligibility.
Â
Shipment Tracking & Confirmation
Once your order ships, you will receive an email containing your tracking number and carrier details. You can monitor your delivery progress at any time. If you do not receive your tracking information within 24 hours of dispatch, please contact support@finnvendingsales.com for assistance.
Damage During Transit
All vending machines are inspected, tested, and securely packaged before shipment.
If your order arrives damaged:
Inspect the machine immediately upon delivery.
Note any visible damage on the delivery receipt before signing.
Take clear photos and email them to sales@finnvendingsales.com within 24 hours of delivery.
We will promptly arrange for a replacement or repair under our warranty and shipping insurance policies
Freight carriers do not provide inside delivery, upstairs delivery, installation, or movement beyond the curbside or first accessible dry area unless pre-arranged. Customers are responsible for ensuring adequate access and equipment for moving the machine after curbside delivery.
Â
Lost or Delayed Shipments
If a shipment is lost, delayed, or misrouted by the carrier, Finn Vending Sales LLC will assist with filing a carrier claim and provide a replacement if necessary.
We are not responsible for delays caused by customs, weather, or carrier service interruptions, but we will work with the carrier to resolve issues as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery addresses and contact details at the time of purchase.
Finn Vending Sales LLC is not liable for packages shipped to an incorrect or incomplete address provided by the buyer.
Additional fees may apply for rerouting or reshipment.
Signature & Delivery Acknowledgement
A signature is required upon delivery for all vending machines. By signing the delivery receipt, you confirm that the machine was received in good condition and that your order has been fulfilled as described.
Carrier Appointment Scheduling
Freight carriers may contact you to schedule a delivery appointment. Please ensure your phone number and email are accurate at checkout to avoid delays.
Unloading Liability Clarification
Finn Vending Sales LLC is not responsible for damage that occurs during customer unloading, movement, or installation after the delivery is completed.
Contact Us
For any questions or issues related to shipping or delivery, please contact:
📧 sales@finnvendingsales.com
📧 support@finnvendingsales.com
Finn Vending Sales LLC
11070 Lamont Ave NE Hanover, MN 55341, USA
📞 +1 (763) 639-3762